Blue Ox stands behind its products. Blue Ox will replace any stick that fails during normal play due to a manufacturer’s defect for six months from the original date of purchase.
High performance broomball sticks, just like hockey sticks, lacrosse sticks, and baseball bats, are not designed to be indestructible—if they were, they wouldn’t perform as well. Broomball sticks, especially lightweight shafts, can be broken or bent during play. Our warranty guarantees replacement of sticks that fail due to manufacturer’s defects. However, we at Blue Ox want you to be satisfied with your purchase. If at any time you feel that your stick has not performed as expected, please contact us.
There is no warranty on heads that have been mounted on non-Blue Ox shafts.
All costs of shipping damaged sticks to Blue Ox are the responsibility of the customer.
If you feel your product falls under our warranty, please email us at firstname.lastname@example.org for more details on our warranty process and instructions on how to send us your stick.