Blue Ox stands behind its products. Blue Ox will replace your stick if fails during normal play due to a manufacturer’s defect within six months from the original date of purchase. There is limit of one replacement per purchase.
High performance broomball sticks, just like hockey and lacrosse sticks, are not warranted to be indestructible—if they were, they wouldn’t perform as well. Broomball sticks, especially the lightest shafts, can be broken or bent during play. Expect a hard slash or goal post strike to damage your stick. Our warranty guarantees replacement of sticks that fail due to manufacturer’s defects, which are very rare. All costs of shipping damaged sticks to Blue Ox are the responsibility of the customer.
If you feel your stick falls under our warranty, please email us at firstname.lastname@example.org for more details on our warranty process and instructions on how to send us your stick, shaft, or head.
There is no warranty on shoes, balls, or heads that have been mounted on non-Blue Ox shafts.
We at Blue Ox want you to be satisfied with your purchase. If at any time you feel that our product has not performed as expected, please contact us.